Shipping & Returns
If you are not completely satisfied with your purchase you may return regularly priced merchandise within 7 days of receiving shipment for a full refund, exchange, or store credit. If within 7-14 days after postmarked receipt of shipment you can return regularly priced merchandise for store credit, good for 1 year, or exchange only. Items must be unworn, unaltered, and free of damage with original tags still attached. We have the right to refuse an item if damaged. ALL SALE ITEMS, accessories, jewelry, swimwear, and custom orders ARE FINAL SALE and cannot be returned or exchanged. Any items purchased using a promotion code of more than 20% off are exchange only. If you plan to make an exchange please indicate in the RETURN & EXCHANGE FORM so we can put the item on hold if needed. You are responsible for return shipping costs.
All jewelry is final sale.
Where To Send Returns
7220 Wrightsville Avenue
WIlmington NC 28403
Canceling or Modifying an Order
Once an order has been processed we cannot guarantee cancellation of shipment, but we will do our best. If an order is cancelled after an item has shipped we will issue a credit back to you for the merchandise bought less the original cost of shipping. You will be responsible for the return shipment cost. If you need to modify an order please notify us at firstname.lastname@example.org. We will do everything we can to make the changes to your order before it is shipped.
Free Shipping for All Orders Sent from The Julia.